THE PERSONALIZATION SHOP

Create a one-of-the-kind piece when you add custom embroidery to our simplified Metro Tote or Clutch. Available in our signature colors and new MZW legacy print.

  • Step 1

    Choose your style

  • Step 2

    Pick your phrase & thread color

  • Step 3

    Finalize your decision

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GET INSPIRED

FREQUENTLY ASKED QUESTIONS

What items can I get personalized?

Currently, there are only 2 styles available for customization: our Metro Clutch and new Large Metro Clutch.

Can I change the color of my personalized bag?

You’ll have to remove the incorrect color/item from your basket and start over with the desired color.

Is there a character limit for the custom text?

Yes, there is a character limit for the personalization text. The character limit differs across each font size. See below:

Metro Clutch:
Small font size: up to 14 characters per line
Medium font size: up to 5 characters per line
Large font size: up to 3 characters

Large Metro Clutch:
Small font size: up to 18 characters per line
Medium font size: up to 6 characters per line
Large font size: up to 4 characters

Will I be able to see my design before submitting the order?

Yes, you will see a mockup of your design.

Can I use my Rewards Points on a personalized bag?

Yes. MZW Rewards can be redeemed on a personalized item.

How long will it take to receive my personalized item?

Each personalized item is machine-embroidered to order. Please allow 2-3 weeks for embroidery on top of the standard shipping time.

Can I order this online and pick it up in store?

Buy online and pick-up in store is not available for personalized items.

What is your return policy on a personalized item?

Due to the nature of the personalization, all sales are final for these items.

What are the dimensions of the clutches?

The Large Metro Clutch dimensions are:
Length: 12.5in
Height: 9.2in
Width/Depth: 2.5in

The Metro Clutch dimensions are:
Length: 10.75in
Height: 8in
Width: 2.5in

Chat:

Chat With Us

Monday-Friday
7:00AM – 7:00PM PT

Call:

(800) 628-7687

Monday-Friday
7:00AM – 5:00PM PT