We at Brighton have an unwavering commitment to enhancing our customers’ lives with the beautiful products we make, as well as enhancing the lives of those who live in the communities in which we serve. With this, we don’t believe in luring people with limited-time offers or gimmicks. Rather, we believe in creating interesting products and simply providing great service. What’s more, we choose to give back by supporting breast cancer research, collecting shoes for people who have been struggling, and supporting children’s arts programs.
This is our pledge to each one of our valuable customers—and that would be you!
We are so confident in the quality of our merchandise, we guarantee your satisfaction. For example, when you register your Brighton handbag, we’ll warranty it for two full years from the date of your purchase (normal wear and tear excluded). And if you need your handbag cleaned, just send it to us—we’ll take care of the rest!
From purchasing to returns, shopping with Brighton is as easy as it gets. Let’s say you order an item online, and change your mind once you get it. Don’t feel like you have to package it back up (where’d I put that packing tape?). Use it as an excuse to visit your local Brighton Collectibles store for a full return. Of course, if you’d rather just mail it back, we always include a pre-paid label for your convenience. Simply slap the label on the box, tape it up, and drop it in the mail. You’re done!
Customer Care (800) 628-7687(800) 628-7687 Mon-Fri 7am - 5pm PDT
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